Employee Relations

Changing Face of Industrial Relations in a Knowledge-Driven Economy

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The world of work is changing. Increasing globalization is constantly reshaping the contours of knowledge-driven economies and also belying the importance of Industrial Relations (IR). The changes have also brought along with it a number of strategic opportunities to improve prospects of both enterprises and employees.

Employee Engagement – An Evolving Journey

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People have today become the most potent source of competitive advantage. Today, the bulk of an organization’s market value comes from its intangible assets driven by its people. Countless studies have demonstrated without any doubt that engagement has a direct impact on performance and business outcomes. In this context, the SHRM Forum Meet at Kolkata on 16th May 2012, explored some of the evolving concepts around Employee Engagement.

What do we mean when we say we want ‘engaged’ employees?

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In working as an HR Professional, we often come across usage of the term “Employee Engagement” in multiple ways, with many meanings and various interpretations. In this series of blog posts, we will attempt to clarify the contours of employee engagement in practical terms, as well as point to some best practices and advice on Employee Engagement initiatives and processes in India.


What is Employee Engagement?

Putting the “Human” Back into “Human Resources” – The HR vs. IR Debate

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There has been longstanding debate on the definition, intellectual boundaries and relative merits of Human Resources Management (HRM) and Industrial Relations (IR). A few decades ago, Human Resources (HR) was considered a subset of the larger IR paradigm. In recent times, however, HR has largely severed its ties with IR, resulting in both being treated as separate, often competing and sometimes complementary agendas. Many Indian professionals today look at IR as an “old school” approach with the new world, management terminology of HR taking on a much wider appeal.

The Right Way to Disagree with Direct Reports

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You often write about the importance of encouraging ideas from co-workers. What if you are a manager and your direct reports have strong opinions on a topic - and you believe their suggestions just won't work?

Here are my suggestions for you, which (I hope) work:

* My teacher and mentor Paul Hersey always taught me that "leadership is not a popularity contest." You, as a leader, have to be focused on achieving the mission. Sometimes this means disagreeing with your direct reports and taking a stand on tough issues.

Employee Relations: The Letter and Spirit of the Law

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The importance of Employee Relations has come into sharp focus recently, in the light of the Maruti-Manesar labor relations fiasco. SHRM India helped in busting myths and simplifying this conundrum by facilitating a session between eminent personalities Radhakrishna Murthy – Advocate and Corporate Legal Consultant and Pragathi Achanta – HR Head, AT&T who presented the legal and HR perspectives on Employee Relations respectively at the Hyderabad forum. 

The Dance of Exclusion and Inclusion: Managing conflicts in organizations

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Everyone has sometime or the other been, favourably or otherwise, affected by a conflict. They have, in all likelihood, experienced conflicts and gained certain insights. This makes my task easier because you will find it easy to relate to what I am about to say and for the same reason, my task is also difficult because you probably have very firm views on the subject based on your insights.

Show Your Employees You Care

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Your workers' wealth of knowledge may be worth more to your company than a paycheck is to them. Let them know you appreciate them.

In yesterday's world, the key to wealth may have been the control of land, materials, plants, or tools. In that world, the employee needed the company far more than the company needed the employee. In the apprentice model of leadership, the manager was a person who had mastered technical expertise and then passed on this expertise to followers who didn't know as much as he did.

Onboarding: Easing In New Executives

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If the senior employee you've spent thousands recruiting is a bad fit, you lose even more. Here's how to ensure a smooth transition.

Unlocking the Secrets of Performance Based Communication

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The world of HR views the word ‘performance’ with completely different connotations, usually as something to do with how well an employee is working.  On the other hand, Indians generally don’t look to actors to improve their communication skills. David Lewis, the Co–founder and CEO of Pinnacle Performance Company, came, saw and conquered by overturning such perceptions, for him ‘performance’ means how well you act on a stage.

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