1/5/2011
Mike DeVries, SPHR, knew the status quo needed to change. "We didn’t have a good system on goals [and] development plans, tracking progress throughout the year," says DeVries, vice president of human resources at Cummins Mid-South LLC, a Memphis, Tenn., company that distributes diesel engine parts. "More time was spent administering [appraisals] than looking at effectiveness." In addition, the company did not have defined learning offerings for all employees.
