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Are there any "best practices" related to terminating employees?

Before an organization decides to terminate an employee for performance reasons there are several issues to consider:

  • Thoroughly investigate and review the facts. If action is required after a major incident, walk away from the situation for a brief cool down period before making any important decisions. If suspension of the employee is necessary to allow time for the investigation, then consider that alternative.
  • Allow time for all parties to review the details of the situation.
  • Find and obtain statements from witnesses, if applicable.
  • Talk with the employee to get his/her perspective.
  • Obtain and review all related current and prior documentation.
  • Outline the facts of the most recent situation.
  • Examine the employee's previous discipline history.
  • Examine records of employees with similar infractions and compare the discipline imposed then with the disciplinary action considered now.
  • Determine if the employee is in a protected class. If so, determine if there has been disparate treatment (intentional) or treatment that has resulted in disparate impact (not intentional, but nevertheless discriminatory) for this employee.
  • Review the facts of the investigation with an objective third person.
  • Pinpoint the basis for the possible discharge.
  • Determine if the discharge violates any federal or state laws.
  • Discuss your decision with an HR professional, employment attorney, corporate counsel, or final decision maker.
  • Determine the best time and place and carry out the discharge calmly, in a direct but compassionate manner. Consider including a witness in the meeting, if appropriate.
  • Document what was said and what was done at the termination meeting.

Excerpted from "Conducting Lawful Terminations" by Francis T. Coleman, Alexandria, VA: SHRM Foundation, 1995 (this book is out of print).

 

Please Note: This material is provided as general information and is not a substitute for legal or other professional advice. Contact the Knowledge Center for more information.

 

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